After
Pick a North Star and ignore vanity
Choose one metric that means a user got the value (a file shared, a job applied, a photo downloaded). Report that. Follower counts are not a company.
Teams and solos both drown in dashboards. A North Star forces every experiment to answer: did more people get the job done?
How to run it
- 01Name the action that correlates with retention, not with curiosity.
- 02Instrument it. If you cannot count it this week, you cannot grow it.
- 03Kill experiments that move signups but not the Star.
- 04Put the number in public if you can stand it — it keeps you honest.
In the wild
Dropbox cared about files in folders. Marketplaces care about completed matches. Photo tools care about paid downloads, not landing-page hits.
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