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@SeanEllis

Sean Ellis

Growth operator · Dropbox, LogMeIn — coined 'growth hacking'

Product-market fit as a gate, North Stars, and experiment cadence

Do not scale a nice-to-have. Measure must-have. Then run a cadence of experiments against a North Star. Growth is a process you can install, not a personality.

If fewer than ~40% would be very disappointed to lose you, spend on the product, not on acquisition.
Model
Growth team
Engine
Experiments
Stance
PMF first

Products

  • Dropbox (growth)Referral and must-have energy as folklore
  • GrowthHackers.comThe scene named after the phrase
  • Hacking GrowthThe textbook version

Across the five stages

How they actually operate.

01

Niche

A segment that already feels the pain as a fire, not a mild inconvenience. Growth hacking without that segment is just spending.

  1. 01Interview until the pain is in their language.
  2. 02Avoid markets where the alternative is 'nothing, and that is fine'.
  3. 03Use early adopter intensity as a filter.
  4. 04Write the must-have hypothesis before the growth backlog.

02

Think

The product has to complete a job that people would miss. Features for 'growth' that do not serve the job are leaks.

  1. 01Define the core action that equals value.
  2. 02Build onboarding that reaches that action fast.
  3. 03Resist channels that would dump tourists on a weak core.
  4. 04Put experimentation discipline in before the headcount.

03

Before

A high-intent list and a survey culture. You are not collecting emails. You are collecting people who would be upset if you vanished.

  1. 01Qualify the waitlist.
  2. 02Talk to users weekly. Notes beat dashboards at this stage.
  3. 03Prepare the must-have survey for people who used it twice.
  4. 04Draft the North Star so launch week has a real scoreboard.

04

Launch

Launch is an experiment with a date. Referral mechanics, a clear CTA, and instrumentation — not a party.

  1. 01Instrument the path from click to core action.
  2. 02If you use referrals, make the reward native to the product.
  3. 03Staff the comments. Qualitative is a launch metric.
  4. 04Do not buy scale the same week you are still finding the sentence.

05

After

A backlog of bets, a cadence, a Star. Kill losers. The original 'growth hacker' is a process owner, not a trick pony.

  1. 01Run the disappointment survey on a schedule.
  2. 02Protect the North Star from vanity metrics.
  3. 03Industrialize what works (Dropbox-style referrals) only after PMF.
  4. 04Write the playbook so it is not trapped in one person's head.

Tactics in the library